dosis77 Privacy Policy - How We Keep Your Data Secure
This page describes what we collect when you use dosis77 and how we keep that data protected. We operate a live-dealer gaming and sportsbook platform, and protecting your personal information is a core commitment. When you register an account, fund it, or join a game, we handle your data according to this policy.
We collect information to verify your identity, process deposits and withdrawals through payment methods like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet, and to provide customer support. All your data is encrypted in transit and at rest. Our servers are located outside Indonesia, but we comply with applicable data-protection law.
This policy explains what data we collect, how we use it, who we share it with, and the rights you have over your information.
What Data We Collect on dosis77
We collect your name, email address, phone number, and date of birth when you register. To verify your identity, we require a valid national ID, passport, or driver's license, along with proof of address such as a utility bill or bank statement. This information is mandatory to comply with anti-money-laundering regulations and to prevent fraud.
We also collect information about your gaming activity — the games you join, your wagers, results, and your account balance. This data is logged permanently in your account history, which you can review at any time. We track your deposits and withdrawals, including which payment method you used, the date, and the amount. If you deposit via DANA or any other e-wallet, we record the transaction reference but do not store your payment credentials.
Your data on dosis77
- Account registration: name, email, phone, date of birth.
- Identity verification: ID copy and address proof.
- Gaming activity: games played, wagers, results, balance.
- Payment records: deposits, withdrawals, payment methods used.
- Support tickets: messages you send to our customer service team.
How we use your data
We use your personal information to provide the dosis77 service: creating and managing your account, processing deposits and withdrawals, settling your wagers, and responding to your support requests. We also use your data to detect fraud, prevent abuse (such as multiple accounts or bonus misuse), and to comply with legal obligations. We analyse gameplay patterns to improve our platform and identify technical issues — for example, if we notice unusual lag or disconnections affecting players in Surabaya, we investigate and report to our operations team.
We do not sell your data to marketers or ad networks. We do not use your gaming history to profile you for external purposes. We may share anonymised, aggregated data with game providers and payment processors to improve service quality.
Third parties and data sharing
We share your data with our payment processors (e-wallet operators and banks including e-wallet and mobile banking) to complete deposits and withdrawals. We share limited information with game studios (only that you joined a table; not your balance or wager details) to verify gameplay integrity. We may disclose your data if required by law or to prevent harm.
Your Rights and Our Commitments on dosis77
You have the right to access your data. Log into your dosis77 account at any time to view your personal information, account balance, and gaming history. You can download a copy of your data by requesting it from our support team. We will provide it within 10 business days.
You have the right to correct inaccurate information. If your registered name or address is incorrect, contact our support team and we will update it after verifying your identity. You have the right to request deletion of your account, though we retain transaction records as required by law. Deletion requests are processed within 30 days, and any outstanding balance is returned to your verified payment method.
Cookies and tracking on dosis77
We use cookies to remember your login, maintain your session, and to analyse how you use our platform. You can disable cookies in your browser, but some features may not work. We do not use cookies for tracking across unrelated websites.
Data retention and security
We retain your account data for as long as your account is active. After you close your account, we keep transaction records for seven years to comply with financial regulations. We delete or anonymise non-essential data (such as support chat history) after two years. We encrypt all data in transit using TLS and at rest using AES-256. Our servers are protected by firewalls and intrusion-detection systems.
If you experience a data breach or suspect unauthorized access to your account, contact our support team immediately. We will investigate, reset your credentials if needed, and notify you of any confirmed exposure. Our commitment is to resolve security issues within 24 hours and to inform affected users without delay.
Contact us about your privacy
Questions about this policy or your data can be addressed to our privacy team via live chat or email through the dosis77 support portal. We respond to privacy requests within 10 business days. This policy was last updated during Idul Adha, and we review it quarterly to reflect changes in our practices and regulations. If we make material changes, we will notify you by email and ask for your consent where required by law.